Restorative Justice Pocketbook. by Thorsborne, Margaret.; Vinegrad, David.; Hailstone, Phil.;
Cover -- Copyright Notice -- Enjoy the read! -- Title page -- Publisher -- C o n t e n t s -- Foreword -- I n t r o d u c i n g R e s t o r a t i v e P r a c t i c e -- What is restorative practice? -- How does it work? -- Putting RP into practice - Sam and Kyle -- What happens next? -- A Social Discipline Window -- Using the Social Discipline Window -- 1. Neglectful - NOT holding students accountable -- 2. Permissive - support FOR the wrongdoer -- 3. Punitive - things done TO the students -- 4. Restorative - things done WITH the students -- In conclusion -- R e l a t i o n s h i p s a n d F a i r P r o c e s s -- Some considerations -- Can we all agree on...? -- The power of relationships -- Outcomes vs strategies -- Deciding outcomes -- More on outcomes -- Outcomes for the Sam and Kyle incident -- Fairness - does it matter? -- Delivering fair process -- Triangle of needs -- Substantive needs for Sam and Kyle -- Procedural satisfaction for Sam and Kyle -- Emotional satisfaction for Sam and Kyle -- What about the teacher's needs? -- How about parents' needs? -- When it's sorted, it's over! -- Putting it all together - measuring success -- The need to uphold school values -- R e s t o r a t i v e R e s p o n s e s -- Six stages for Sam and Kyle -- 1. Engagement -- 2. Reflection -- 3. Understanding the harm/impact -- 4. Acknowledgement -- 5. Agreement - making a plan to fix things -- 6. Arranging for follow-up -- The restorative chat -- Restorative chat and social discipline -- T h e R e s t o r a t i v e C o n t i n u u m -- The punitive continuum -- Introducing the restorative continuum -- Managing the big discipline incidents -- What do we mean by the bigger discipline incidents? -- Restorative big deals -- Moving from punitive to restorative -- A quick word about shame -- T h e S m a l l G r o u p C o n f e r e n c e.Back to Sam and Kyle -- Serious trouble for Sam -- Applying the restorative continuum -- Setting up the Small Group Conference -- Seating plan -- Step 1 - Introduction -- Step 2 - Reflection -- Step 3 - Understanding the harm done -- Step 4 - Acknowledgement and apology -- Step 5 - Agreement. Making a plan and arranging follow up -- Wrapping up the conference -- Closing the conference -- T h e B i g D i s c i p l i n e I s s u e s -- Serious stuff -- The Community Conference -- What is a Community Conference? -- Who attends a Community Conference? -- Time required -- Outcomes -- What happens in a conference? -- Sam and Kyle continued -- What's really going on? -- Kyle's thinking -- And the victims -- Some 'significant others' -- The staff who have been affected -- More people involved in the incident -- Preparations for the conference -- The start of Sam and Kyle's conference -- The mid-point of the conference -- Making the conference agreement -- Closing the conference -- F i n a l W o r d s o f A d v i c e -- Get the basics right -- Spend time on the relationship -- Parents and young brains -- Let's say it again: outcomes before strategy -- First seek to understand -- Focus on the harm done -- Include those harmed in 'fair' problem solving -- Work on making things right rather than punishment -- Model, model, model -- Remember who owns the relationship -- Three golden rules -- 1. Restorative Chat script -- 2. Small Group Conference script -- 3. 'No Blame Classroom Conference' script -- 4. Community Conference script -- Websites and training -- Recommended reading -- About the authors -- Title listings.Schools that have adopted the ancient principles of restorative justice in their approach to behaviour management report better relationships with young people, greater engagement in learning and a greater development of social and emotional competence among learners. No surprise, then, that interest in restorative practices is growing. It's all about relationships. Wrongdoing is viewed through a relational lens'. All those responsible for and affected by the behaviour are involved in solving the problem. Working in conference with a teacher/facilitator, participants come to understand the harm done to people and relationships. Accepting that such harm creates obligations and liabilities, they then focus on repairing the damage and putting things right. Expert practitioners Margaret and David provide a thorough grounding in restorative practice, with worked examples and easy-to-follow teacher scripts to get you started. If RJ is new to you, you'll be a convert in no time! Concise, comprehensive and accessible, this book is an essential companion for any school beginning its restorative journey and an aide-memoire for those already embarked.' Mick Levens, Deputy Head, Forest Hill School I welcome this pocketbook as a practical and clear guide for school staff on using the spectrum of restorative practices with pupils.' Graham Robb, Education Consultant and Youth Justice Board member If you're searching for the something' in the something must done' be mantra, you should read this book. It de-mystifies the use of restorative approaches in schools, clearly and simply outlining theory and practice, as well as offering a persuasive case for change. Its straightforward, informative style and common-sense, step-by-step approach make it essential and enjoyable reading for both new and experienced practitioners.' Siân Williams, Behaviour InclusionCo-ordinator, London Borough of Lewisham.Description based on publisher supplied metadata and other sources.
Subjects: Electronic books.; Restorative justice -- Handbooks, manuals, etc.;Restorative justice.;
On-line resources: CGCC online access;

Success as a Mediator For Dummies®. by Pynchon, Victoria.(DLC)1931787; Kraynak, Joe.(DLC)1841135; Kraynak, Joe.(DLC)1841135;
Success as a Mediator For Dummies -- About the Authors -- Dedication -- Authors' Acknowledgments -- Table of Contents -- Introduction -- About This Book -- Conventions Used in This Book -- What You're Not to Read -- Foolish Assumptions -- How This Book Is Organized -- Icons Used in This Book -- Where to Go from Here -- Part I: Acquiring the Keys to Mediation Success -- Chapter 1: Achieving Success as a Mediator -- Do You Have What It Takes? -- Choosing Your Path -- Checking Out Mediation Opportunities -- Mastering Essential Skills and Strategies -- Building a Successful Mediation Business -- Chapter 2: Choosing the Right Niche -- Identifying Your Natural Market -- Considering a Court-Annexed Mediation Practice -- Checking Out the Public Sector -- Pursuing Ombuds Work -- Scoping Out Restorative Justice and Victim-Offender Programs -- Giving Peace a Chance -- Consulting, Speaking, Training, and Publishing . . . for Experienced Mediators -- Chapter 3: Training for Your Chosen Market and Niche -- Acquiring Essential Legal Skills -- Transitioning from Lawyer to Mediator -- Getting Schooled -- Becoming a Subject Matter Expert -- Getting Certified or Qualified -- Arranging for On-the-Job Training -- Brushing Up on Ethical Standards for Mediators -- Part II: Becoming a Master Mediator -- Chapter 4: Navigating the Mediation Process -- Convening a Mediation -- Starting Off on the Right Foot -- Defining and Prioritizing the Issues -- Tackling One Issue at a Time -- Closing the Deal -- Chapter 5: Mediating with and without Lawyers -- Mediating Litigated Cases -- Mediating Nonlitigated Disputes -- Chapter 6: Exploring Different Mediation Styles -- Practicing Facilitative Mediation: The Concessions and Reciprocity Route -- Using Transformative Mediation to Repair Damaged Relationships -- Bringing the Parties Down to Earth with Evaluative Mediation.Taking a Joint Session or Separate Caucus Approach -- Chapter 7: Honing Essential Mediation Skills -- Maintaining Confidentiality in Separate Caucuses -- Keeping a Neutral Position -- Probing with Diagnostic Questions -- Anchoring a Dispute -- Framing and Reframing -- Engaging in Interest-Based Negotiation -- Slicing the Pie with Distributive Bargaining -- Assigning a Monetary Value to a Loss -- Logrolling for Low-Cost, High-Value Concessions -- Forming Contingent Agreements to Calm the Fears of an Uncertain Future -- Appealing to Higher Values -- Chapter 8: Employing Conflict Dynamics to Resolve Any Dispute -- Examining the Nature of Conflict and How Disputes Arise from It -- Exploring Conflict Management Strategies and Tactics -- Discouraging Competitive Tactics -- Strategically Escalating and De-Escalating Conflict -- Dealing with Stereotypes -- Understanding, Avoiding, and Leveraging Cognitive Biases -- Part III: Improving Your Success Rate -- Chapter 9: Establishing and Maintaining Control -- Setting the Tone -- Dealing with Difficult Parties -- Uncovering Hidden Interests, Secret Constraints, and Absent Stakeholders -- Leading the Parties to the Inevitable Impasse -- Chapter 10: Transitioning from Adversarial Negotiation to Collaborative Mediation -- Overcoming Strategic Barriers to Transparency of Interests -- Unlocking the Door to Information Exchange -- Coaching to Empower and Guide the Parties -- Chapter 11: Capitalizing on Your People Skills -- Drawing On the Sources of Trust -- Using Mirroring to Empathize and Get the Parties to Follow Your Lead -- Attaining and Maintaining a State of Equanimity -- Tapping the Power of Persuasion to Keep the Process Rolling -- Ensuring Fair Play -- Bridging Cross-Cultural Gaps -- Chapter 12: Problem-Solving Like a Pro -- Defining and Prioritizing Problems -- Discovering and Inventing Solutions.Getting at the Heart of the Dispute -- Building a Golden Bridge -- Dealing with the Irrationality of Monetary Solutions -- Bundling and Unbundling Issues -- Chapter 13: Breaking through Impasse -- Asking Diagnostic Questions -- Using a Decision Tree or Cost-Benefit Analysis -- Reframing to Readjust the Parties' Perspectives -- Reaching Compromise on Nonnegotiable Demands and Offers -- Getting to Agreement via Concessions and Reciprocity -- Chapter 14: Closing and Memorializing the Parties' Agreement -- Overcoming Last-Minute Missteps -- Getting the Agreement in Writing -- Part IV: Launching Your Own Mediation Practice -- Chapter 15: Building Your Business from the Ground Up -- Knowing When You're Ready to Embrace Mediation Full Time -- Drafting a Business Plan and a Budget -- Setting Up Shop -- Setting Rates and Fees -- Joining a Panel to Share Fees and Reduce Overhead -- Chapter 16: Marketing Yourself and Your Business Online and Off -- Tuning In to Your Market -- Establishing an Online Presence -- Pressing the Flesh -- Chapter 17: Growing Your Business through Client Retention and Community -- Getting Repeat Business -- Growing Your Client Base through Referrals -- Joining Mediation Associations, Formal and Informal -- Getting the Most out of Mediation Conferences -- Speaking with and Training Fellow Mediators -- Part V: The Part of Tens -- Chapter 18: Ten Practices of the Super Mediator -- Exhibit Faith in Your Mediation Model -- Be Confident and Persistent -- Remain Humble -- Feel the Parties' Pain -- Listen Actively -- Respond Reflectively -- Ask for Feedback and Use It to Improve -- Be Respectful and Predictable -- Adjust to the Parties' Preferences, Hopes, and Characteristics -- Expect and Elicit the Best in People -- Develop an Attitude of Ubuntu -- Chapter 19: Ten Major Mediating Mistakes and How to Avoid Them -- Arguing and Judging.Delaying the Opening Offer -- Wallowing in Pessimism -- Sidelining the Parties -- Ignoring the Justice Issues -- Bargaining in the Nano-and Stratospheres -- Cutting the Baby in Half -- Telling the Parties That Their Concerns Aren't Relevant to the Resolution -- Failing to Master Your Own Emotional Responses to Conflict -- Breaching Confidentiality with a Wink and a Nod -- Chapter 20: Ten Tips for Busting Impasse -- Harnessing the Power of Bracketing -- Using or Avoiding Mediator's Proposals -- Making the Agreement Contingent upon Future Conditions -- Drafting a High-Low Agreement -- Engaging in Baseball Arbitration -- Calming Future Fears with Stipulated Judgments and Hammer Clauses -- Transforming a Dispute into a Business Opportunity -- Making Money Talk -- Resolving Justice Issues -- Strategically Using Apologies -- Index.Everything you need to enter the exciting field of legal mediation To be an effective mediator, it's essential to possess the ability to take control of animated situations, offer advice, and facilitate discussion-all the while remaining neutral without formulating biased judgment. Success as a Mediator For Dummies helps you acquire these attributes and much more. Aspiring mediators will learn the importance of upholding an honorable reputation, the skills, personality traits, and characteristics of a good mediator, and how to effectively market a successful mediation career. Plus, you'll get practical advice about finding work in the field, realistic salary information, and tips on as tips on identifying whether you have the skills and tools to become a good mediator. The steps necessary to become a mediator (education, training, licensing, states-specific requirements, etc.) How your education and professional background can enhance your mediation work Sample rules and standards of conduct All the steps necessary to build and market a successful private practice in mediation, or flourish as a mediator in a law firm, corporation, school, or non-profit organization Whether you have a background in law or an interest in legal careers, Success as a Mediator For Dummies gives you everything you need to enter the exciting field of legal mediation.Description based on publisher supplied metadata and other sources.Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Subjects: Electronic books.; Conflict management -- Handbooks, manuals, etc.;Negotiation.;
On-line resources: CGCC online access.;