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E-book

The Design Thinking Toolbox : A Guide to Mastering the Most Popular and Valuable Innovation Methods.

Lewrick, Michael. (Author). Link, Patrick. (Added Author). Leifer, Larry. (Added Author).

Record details

  • ISBN: 9781119629214
  • Physical Description: 1 online resource (316 pages)
  • Publisher: Newark : John Wiley & Sons, Incorporated, 2020.

Content descriptions

Formatted Contents Note:
Intro -- The Design Thinking Toolbox -- Preface -- Contents -- The Toolbox in a nutshell -- The global survey -- Results of the survey -- What is design thinking? -- Design thinking? -- Who is Lilly? -- Quick start -- The Toolbox -- Warm-ups that fit the setting -- Popular warm-ups -- Clapping game -- Bingo -- Stop &amp -- go -- 30 circles -- Ninja -- Marshmallow challenge -- Phase: Understand -- Problem statement -- Design principles -- Interview for empathy -- Explorative interview -- Ask 5x why -- 5W+H questions -- Jobs to be done -- Extreme users/Lead users -- Stakeholder map -- Emotional response cards -- Phase: Observe -- Empathy map -- Persona/User profile -- Customer journey map -- AEIOU -- Analysis questions builder -- Peers observing peers -- Trend analysis -- Phase: Define point of view -- "How might we..." question -- Storytelling -- Context mapping -- Define success -- Vision cone -- Critical items diagram -- Phase: Ideate -- Brainstorming -- 2x2 Matrix -- Dot voting -- 6-3-5 Method -- Special brainstorming -- Analogies &amp -- benchmarking as inspiration -- NABC -- Blue ocean tool &amp -- buyer utility map -- Phase: Prototype -- Frequently used kinds of prototypes -- Focused experiments - Critical Experience Prototype (CEP) &amp -- Critical Function Prototype (CFP) -- Crazy experiments - Dark horse prototype -- Combined experiments - Funky prototype -- Imagining the future - Vision prototype -- Prototype with a first function - functional (system) prototype -- Solutions in detail - "X is finished" -- (Hopefully) at the finish - Final prototype -- Exploration map -- Prototype to test -- Service blueprint -- MVP = Minimum viable product -- Phase: Test -- Testing sheet -- Feedback capture grid -- Powerful questions in experience testing -- Solution interview -- Structured usability testing -- A/B Testing -- Phase: Reflect.
I like, I wish, I wonder -- Retrospective "sailboat" -- Create a pitch -- Lean canvas -- Lessons learned -- Road map for implementation -- Problem to growth &amp -- scale innovation funnel -- Applications -- Universities: ME310 at Stanford University -- Companies: "Co-creation toolbox" by Siemens -- Intrapreneurship: "Kickbox" by Swisscom -- Transformation: "Digital transformation road map" -- Promotion of young talent: "Young innovators" -- Personal change: "Design thinking life" -- Closing words -- Authors &amp -- contributors -- Sources and index -- Workshop Planning Canvas -- EULA.
Source of Description Note:
Description based on publisher supplied metadata and other sources.
Subject: Problem solving.
Genre: Electronic books.

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